At WeMaintain, we believe that technology should serve the people who use it. That’s why we built our in-house Engineer App, a digital tool designed for our engineers, with our engineers. Managing buildings and their equipment is no easy task, and outdated processes can lead to frustrating delays. That’s why we built an app to improve engineers’ workflow.

The app ensures engineers can track the units they manage, request parts instantly on-site, and access the full history of a building’s maintenance—all in one place. While on site, engineers record details of their visit, noting what was checked or fixed. This creates an automatic report for the client.

With real-time data, streamlined workflows, and reduced downtime, our app helps engineers work smarter. By combining our experts in tech with our experts in the field, here’s how we’re making a difference.

Built to Empower Engineers on the Ground

A Tool Developed for Engineers, By Engineers

At WeMaintain, our product team works directly with engineers to develop an app that supports their daily tasks.

From ideation to beta testing, engineers are at the heart of the process, shaping a tool that makes their work more efficient.

Listening to Feedback & Beta-Testing: Co-Building in Action

Building a tool that works seamlessly in the field requires constant communication. Whether through Slack discussions, office conversations, or brainstorming sessions, we stay connected with our engineers to address their challenges and refine the app based on their insights. Our teams conduct on-site shadowing of the engineers to better understand how to improve their experience with the app.

Every new feature undergoes a rigorous beta-testing phase. A dedicated group of engineers tests new functionalities, providing hands-on feedback to fine-tune usability and ensure the app enhances their workflows.

For example, through our latest beta test, we introduced the dashboard feature, giving engineers an instant overview of their activity and managed units the moment they open the app.

One of our beta testers, Caine Smith, an engineer in London, shared his experience: "I’ve really enjoyed being a beta tester, as it has allowed me to help the team developing the WeMaintain app make improvements. The features we are testing will enhance training across the company while also providing greater insight into our daily tasks within the app itself. The development team has actively sought feedback on improvements, which truly sets WeMaintain apart from anywhere else.”

How does the app empower the engineers?

Say goodbye to paperwork and slow communication. Our internal engineering tool provides:

✅ On-site visit logging – Auto-generates a client worksheet.

✅ Unit tracking – Monitor all managed units in real time.

✅ Instant maintenance history – Quick access to past repairs.

✅ On-site parts requests – Reduce wait times for replacements.

✅ Seamless collaboration – Connect operational teams, engineers, and clients.

By consolidating all essential information into one user-friendly interface, we give engineers everything they need to fix issues faster and reduce building downtime.

Streamlining Workflows for Maximum Efficiency

A New Dashboard: Addressing Key Challenges

One of the most common challenges engineers faced was a lack of visibility over their portfolios. They struggled with:

• No clear overview of their managed units
• Difficulty accessing colleagues’ portfolios
• Limited visibility on past and ongoing maintenance deadlines
• Miscommunication between engineers, ops managers, and clients, leading to delays

These issues slowed down recovery times for shutdown units and created unnecessary inefficiencies.

To tackle this, our teams got to work—and the solution was the all-new engineer dashboard.

A Smarter Overview, Faster Decisions

The new dashboard , along with all the existing features, now provides engineers with a real-time, all-in-one view of their global portfolio, including:

• Live status of all units: showing which are operational and which need attention to improve recovery times for shutdown units.
• Identification of units with insurance defects: requiring action to reduce reliance on ops managers by having all the information they need at a glance
• Visibility on interventions: what’s been done (and by whom) and what is scheduled or late to better meet maintenance deadlines.
• Enhance communication between engineers, ops managers, and clients

By continuously listening to engineers’ feedback, we’ve built a powerful, user-friendly tool that streamlines workflows and improves efficiency.

Lewis Wormleighton, an engineer in London who participated in the beta-testing process, shared his thoughts on the Engineer App: "The app makes everything much clearer. It highlights shutdown jobs that might have been missed if attended by the night or weekend team, a really useful feature. It also clearly displays remaining services, helping me stay on top of my tasks more efficiently."

At WeMaintain, we believe the best technology is built with its users in mind—that’s why we’re always evolving, testing, and improving. Beta testing isn’t just about troubleshooting; it’s a collaborative process that strengthens our product through real-world insights and continuous innovation.

Looking Ahead: The Future of Our Engineer App

Technology never stands still, and neither do we. Our product-engineering team continues to work closely with our beta testers to ensure the app meets the evolving needs of our engineers.

We’re committed to making building maintenance as seamless and efficient as possible. Because when engineers have the right tools, they can deliver the best service—and that’s what WeMaintain is all about.

🔗 Stay Connected

Want to learn more about how WeMaintain is transforming building maintenance? Or do you want to join as an engineer? Check out our career opportunities!

Stay tuned for more updates as we continue to innovate, improve, and empower engineers with the tools they need.