Reliable escalator performance, even at peak traffic
In high-footfall environments, a single escalator failure can disrupt flow, create congestion, and impact user experience. WeMaintain helps you reduce breakdowns and keep people moving with bespoke maintenance solutions built for escalators. Combine on-the-ground expertise with real-time data to monitor performance, anticipate issues, and maintain reliable operations across your entire portfolio.
68%
Fewer breakdowns
60%
Fewer defects
99%
Average uptime
Our 3 main benefits
A smarter approach to escalator maintenance
Reliable performance in high-traffic environments
Stay ahead of wear and tear in high-footfall environments with maintenance designed for continuously operating escalators.
Reduce unexpected stoppages with predictive and preventive maintenance
Detect early signs of component wear before failures occur
Improve passenger safety and ensure compliance across all sites while keeping stakeholders informed with clear, real-time communication
Full visibility across your escalator portfolio
Make faster, data-driven decisions with complete oversight of performance across every site.
Plan Opex and Capex with confidence using real usage and condition data
Monitor uptime, faults, and interventions across all escalators
Centralise operations with intuitive dashboards while automating routine technical management tasks to save time
Expert engineers, empowered by technology
Deliver consistent, reliable performance with engineers equipped to act before issues escalate.
Escalator-specific expertise across key mechanical and safety components
Data-driven diagnostics for faster, more effective interventions
Consistent service across multi-site, high-traffic portfolios with dedicated support teams ensuring responsive, continuous service
Our expertise
The best of human and technology
Field operations
Human expertise, enhanced
Our engineers combine hands-on escalator expertise with technology that helps them act before issues disrupt passenger flow.
Multi-brand certified engineers experienced across escalator systems and components
Faster response times with dedicated support teams
Access to a global supply chain, including OEM escalator parts
Digital tools that guide interventions and optimise maintenance on-site
Technology & IoT
Intelligence that drives action
Our platform turns real-time escalator data into actionable insights, helping prevent failures before they impact users.
Continuous monitoring of escalator performance via brand-agnostic IoT hardware
Identification of anomalies during peak usage before breakdowns occur
Machine learning models trained on large-scale escalator datasets
Custom dashboards with full visibility of uptime, faults, alerts, and interventions
CUSTOMER STORIES
We’re working with on all types of assets
OFFICES
"WeMaintain's approach is based on technology and being proactive [...] All of the KPI metrics are trending in the right direction. Our uptime has increased, first time fixes are up, where there are outages – the lifts are returned to service quicker."
Andrew Watts
Head of Facilities Management at Workspace
RESIDENTIAL
We maintain and maximize their escalators
