About us

We rise by lifting others

Our mission

Put quality of service back at the heart of elevator maintenance to help you optimize your buildings and improve the daily experience of users. We simplify the experience of managers and occupants in their elevators.

Our vision

Develop technology that improves and augments the human experience: thereby improving living conditions and spaces. In this way, we hope to accelerate the advent of smart buildings, with a focus on security, social responsibility and optimised services.

Our service

As a provider of operations that are invisible, but essential, to the operation of a building, we offer building managers and owners a service that combines the passion of skilled engineers and the agility and predictive capabilities of our proprietary technology.

WeMaintain believes that through mastery of skill and high quality of service we can build long lasting success.

Benoit Dupont, Jade Francine & Tristan Foureur. Co-founders of WeMaintain

Our values

At WeMaintain our conviction is that it is possible to offer a model that revalues technical professions whilst developing digital tools that support humans.

The respect of our values is essential. *Care, Grit and Uniqueness* are part of our corporate vision and culture. We make sure that we apply them every day, whether within our teams or with our customers and partners

Care

People are indispensable. We choose to consider them fully and pay attention to them in all our interactions.

Grit

We know our competitors, their size and hold on the market. Determination is key to our team’s success.

Uniqueness

Every team member is comfortable with who they are and can be themselves, both in and out of work. On a daily basis, this creates a culture where people love what they do and do what they love

Our history

The history of WeMaintain began in 2017 with a simple observation: for years, asset owners, building managers and engineers have had a minimum level of interaction. While elevator products have benefited from technological innovations, the level of service in the maintenance business has not improved.

After more than 10 years in the industry, in Europe and Asia, Benoit decided to challenge this status quo. He joined forces with Jade and Tristan who shared his conviction that a new model, combining the enhancement of technical professions and the development of digital tools, could be successful.

WeMaintain re-imagines the existing model with customer satisfaction at its core to develop a new quality standard in maintenance services:

  • By giving back responsibility, time and recognition to the engineers: the true experts on the ground and indispensable for successful performance.
  • By building its own IoT technology in order to provide better preventive maintenance and give useful information to building managers and owners about how their space is used.

WeMaintain in numbers

8,8M €

raised

2017

WeMaintain launch in France
and 2020 in the UK

4,6/5

customer satisfaction
since 2017

+1,500

lifts in Paris and London

20%

lifts equipped
with IoT devices

+60

employees
70% / 30% gender equality

Our team

Who are we?

We are a team of more than sixty people based in Paris and London who come from very different professions and backgrounds.

The real strength of WeMaintain is that it has united and aligned the worlds of its founding team, its employees and its partners, worlds which until now had been disconnected. These people contribute each other in a complementary way by utilising their expertise with the conviction of a shared mission.

Gathered around the WeMaintain's mission and values, the team members are very aligned in their execution.

WeMaintain's team - UK
WeMaintain's team - France
WeMaintain's founders

Our founders

Benoit Dupont
Chief Executive Officer (CEO) of WeMaintain, he worked for more than 10 years at one of the big four elevator companies. His latest experience led him to manage the service in the North Asia Area. Today, he leads WeMaintain’s business strategy and development in France and internationally.

Jade Francine
Chief Operating Officer (COO), she began her career in a business law firm in Shanghai where she helped entrepreneurs to set up their business. She is currently in charge of our day-to-day operations and marketing.

Tristan Foureur
Chief Technology Officer (CTO), he spent four years abroad in England, India and the United States where he worked on high-volume architectures. At WeMaintain, he oversees the team of data developers and engineers.

We hire!

Are you ready to make maintenance easy, fair and clear for everyone?

See our job offers
Join us! WeMaintain